We have been adhering very strictly to the generally known hygiene rules for weeks now and follow all instructions from our medical offier. In terms of organisation and foresight, we have already been preparing ourselves for the situation, which was previously unknown to all of us, in the best possible way since the beginning of March and have set up a special corona task force for this purpose. New regulations, risk areas and protective measures are dealt with on a daily basis.

Every employee who has been in a risk region or who has had contact with a corona patient must stay in domestic quarantine for 14 days. Employees who have symptoms such as a scratchy throat, a cold, aching limbs or even fever are not allowed to come to work. In the administration department, we have sent employees to the home office - as far as the job allows. Our travel activities stopped.

Access to the company by external visitors or partners has been greatly reduced and regulated.

Suppliers and trucks are subject to strict precautions before plant access is possible.

Since April 14th our production lines have been running again. The closing time was used to implement hygiene measures in all departments as well as an online trainings of all employees to ensure a smooth production start.

Yes, to protect our employees and also due to the effects of the corona crisis on suppliers and logistics chains, we have ceased production of our vehicles in Isny until Easter. Since April 14th our production lines have been running again. We have decided to take this step because, on the one hand, we feel responsible for the health of our workers and, in view of the decisions of the federal and state governments, we want to do our part to avoid any risk. On the other hand, we must of course ensure the planning reliability of our production.

Unfortunately, due to the disrupted supply chains and the current situation, there may actually be delays in delivery, for which we are very sorry. However, we will of course do our utmost to keep these delays as short as possible. But here, too: the health of our employees comes first. If you have any questions about delivery dates, please contact your dealer directly. But also here a big request from us: Like all companies, our trading partners may only act within the scope of the permissible measures. This means that there may be delays in answering your questions. If your expected delivery date is not until May, we would ask you to wait and see how the situation develops and our trading partners may be able to resume (full) operations.

All production lines and all departments involved in production are affected by the closure. The exhibition centre will also be closed. The service centre for dealers and customers will remain open for you with an emergency operation. Please note that there may be delays in answering e-mails, as we are working with a reduced team only. All employees will do their best to help you.

You will receive a message from your trade partner. Please wait for it, even it it is difficult.

In order to receive the 6-year Dethleffs tightness guarantee, annual tightness inspections are mandatory and subject to a fee. These can be carried out by a Dethleffs dealer within a period of + /- 6 months to the anniversary of the first registration or the date of acceptance (see also warranty date under point 2 in the manufacturer's warranty). Should the current situation not have improved by July, Dethleffs will take extensive measures to ensure that your guarantee will continue to be valid. In this case you will be informed.

In the UK collections are no longer possible due to legal regulations. At this time we also ask for your understanding as all of our Retailers and Service Centres are closed, in line with the Government's request to Stay at Home. The situation is, of course, under constant review but once restrictions are lifted we very much look forward to welcoming you back into our showrooms. We would also suggest that, once restrictions are lifted, you call ahead to your Retailer or Service Centre to check their current opening times and the services available.

At the moment we are not aware of anything else. Nor is this a decision that will be made by us, but by the fair in Düsseldorf. At the moment all manufacturers assume that it will take place during the planned dates.

The exhibition season will start in August. We cannot give information now due to the current situation.

Please contact us under info@dethleffs.co.uk